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Frequently Asked Questions

Browse our FAQs below to learn more about CCTV systems, access control, perimeter security, and our services.

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Our Company

How long has DJ Byers been in business?

DJ Byers was established in 1983 as DJ Byers Contract Supplies Limited by directors Alison and David. The company has over 40 years of experience in delivering commercial security solutions. It became DJ Byers Limited in 1997 and was rebranded as DJ Byers Security Solutions Limited in August 2018.

What is your company's approach to security solutions?

We provide bespoke engineered security solutions tailored to each customer's specific requirements and budget. Our approach includes comprehensive end-to-end services from initial consultation and system design through to installation and ongoing maintenance.

What areas do you serve?

We provide commercial security solutions across the UK.

How can I contact DJ Byers?

Phone:  01977 607080
Email: sales@djbyers.co.uk
Address: Presidian House, 158 Leeds Road, Glasshoughton WF10 4PD

CCTV Systems

What types of CCTV systems do you offer?

We offer three main types of CCTV systems:

  • Analogue HD CCTV (up to 8 Megapixel resolution)
  • IP Megapixel CCTV (2-20 Megapixel resolution)
  • IP Thermal Imaging cameras
Can I upgrade my existing CCTV system without replacing all the cabling?

Yes! Our Analogue HD CCTV systems are ideal for cost-effectively upgrading existing analogue systems. They utilise your existing cabling while achieving resolutions up to 8 Megapixel, significantly reducing installation time and project costs.

What are the benefits of IP Megapixel cameras?

IP Megapixel cameras provide superior image quality with high-resolution video (2-20 Megapixel), enabling detailed monitoring and clear identification of people and objects. They support digital zoom without losing clarity, allow remote access to live feeds and recordings, are compatible with video analytics tools for intelligent features like motion detection, and can cover larger areas with fewer cameras.

What is thermal imaging CCTV used for?

Thermal imaging is ideal for applications with no illumination or challenging environments where conventional cameras struggle. It's used for human detection with advanced analytics, radiometric temperature analysis for process management, and fire detection.

Can modern CCTV systems do more than just record?

Absolutely. With advanced analytics, modern CCTV systems can notify operators when persons of interest enter a building, search for individuals around a site, and perform various intelligent surveillance tasks beyond simple recording.

Access Control

What is an Access Control System?

Our access control systems are cutting-edge solutions that monitor individuals within your premises and secure critical areas. They provide insights into staff time and attendance while safeguarding high-risk or key assets.

Can I manage Access Control remotely?

Yes. Our remote access control apps allow you to manage your system from anywhere in the world. You can open doors, view door status, create and edit users, initiate fire roll calls, complete live fire registers, and view events.

What are the benefits of Remote Access Control?

Remote access provides flexibility for multi-site businesses, enables monitoring outside regular hours, reduces the need for constant on-site personnel (saving costs), integrates with other security technologies like CCTV, and offers scalability to adapt to changing needs.

Gates, Barriers & Fencing

Do you offer security fencing solutions?

Yes, we provide perimeter fencing solutions ranging from short sections of a few metres to comprehensive perimeter systems. Our fencing comes in diverse designs, heights, and colour options.

Can fencing be integrated with other security systems?

Absolutely. Our clients frequently bundle security fencing with automated security gates, barrier entry systems, ANPR access control, CCTV systems, security control rooms, and offsite monitoring for a comprehensive security solution.

What are the security benefits of perimeter fencing?

Fencing establishes clear property boundaries, deters unauthorised access, restricts visual access to protect sensitive information, aids in access control by directing people to designated entry points, and creates a layered security approach when combined with features like access gates and surveillance.

Fire Safety Systems

Do you provide Fire Safety solutions?

Yes, we offer comprehensive fire safety solutions that provide early detection and rapid response to safeguard your property and personnel.

Control Rooms

Can you design and install a Security Control Room?

Yes, we offer a full turnkey installation service for bespoke control room facilities. This includes building works, mechanical and electrical requirements, and installation of security and building management systems.

What makes your Command Consoles special?

Our tailored command consoles offer optimal sight lines, ergonomically tailored features, and progressive modular design. They're built using the finest metals, timber, and composite materials, designed to outlast competitor furniture systems, and available in an extensive range of finishes and colours.

What is a Security Control Room?

A security control room is a centralised facility where security personnel monitor, manage and respond to security events and incidents. It typically houses the necessary technology and tools to facilitiate real-time surveillance and communication.

What equipment is essential for a Security Control Room?

Essential equipment includes video surveillance systems, access control systems, alarm systems, communication tools and incident management software. The specific requirements depend on the organisation's security needs.

How does video surveillance work in a Security Control Room?

Video surveillance involves the use of cameras to monitor and record activities in and around a facility. The control room staff can observe live feeds, review recorded footage and respond to incidents in real-time.

What role does access control play in a Security Control Room?

Access control systems regulate entry and exit to secured areas. The control room monitors access logs, responds to unauthorised attempts of access and may integrate with other security systems.

How do Security Control Rooms handle alarms and alerts?

Control fooms receive alerts from various security systems, such as intrusion alarms or fire alarms. Staff must prompty assess the situation, verify the alarm and initiate the appropriate response.

Offsite Security Monitoring

What is Offsite Security Monitoring?

Offsite monitoring involves a remote Control Centre (RVRC) monitoring your premises, particularly during evenings and weekends. It provides a cost-effective alternative to manned guarding out of hours.

What certifications does your monitoring service have?

We work with an established NSI Certified Alarm Receiving Centre (ARC) operating to British Standard 5979/8418 Category II and ISO 9002.

What happens when an alarm is triggered?

When your CCTV, intruder, or fire alarm system is activated, the monitoring centre immediately communicates with appropriate individuals including key holders, security staff, police, or emergency services. This response is managed 24/7, year-round.

How does your monitoring meet police requirements?

The National Police Chief's Council Policy requires alarm confirmation before police attendance. Our ARC achieves this through integration of alarm confirmation technologies that meet strict British and Security Industry standards.

What additional monitoring services do you offer?

We provide perimeter access control for 24-hour sites, lone worker safeguarding, automated polling and alerts for line connection failures, dual path signalling via 4G as backup, and remote system status monitoring via GDM and GPS signalling.

General Service Questions

Do you offer free surveys?

Yes, we provide free, no-obligation site surveys to assess your individual security requirements and discuss the most appropriate system design and specification for your site.

What type of businesses do you work with?

We work with all types and sizes of commercial businesses, from single-site operations to multi-site enterprises. Our clients include educational facilities, estates, construction projects, and various commercial properties.

Can your security systems be integrated together?

Yes, our solutions are designed to integrate seamlessly. Clients frequently bundle multiple systems including CCTV, access control, ANPR, gates and barriers, control rooms, and offsite monitoring for a comprehensive all-in-one security solution.

Do you provide ongoing maintenance and support?

Yes, we provide ongoing maintenance including daily download activity monitoring, weekly audio testing, monthly lighting level assessments, and a responsive support team. Our professional and friendly service has been recognised by clients using our systems for over 10 years.

What makes DJ Byers different from other security companies?

We're a professionally run, family-owned company that provides exceptionally personalised service. With over 40 years of experience, we have the capability and expertise to deliver engineered solutions with future compatibility as a key element. Our clients consistently praise our professionalism, responsiveness, and friendly support team.

We are here to help

To find out more about DJ Byers and how we can deliver the security system for you, please get in touch. We’re here to help, whether you’re exploring options or ready to take the next step.


Call Us +44 (0) 1977 607080  Email Us  Complete our Enquiry Form 

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